Terms of Service

These Terms of Service ("Terms") govern your access to and use of the FactoryOS plugin and the ContentOS services available at contentosapp.com (collectively, the "Service"), provided by ContentOS ("we", "us", "our"). By installing the plugin, creating an account, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

FactoryOS is a WordPress plugin that generates SEO articles through a pipeline of AI agents and publishes them to WordPress sites you authorize. The Service may be used with your own API keys (BYOK) or through our managed infrastructure (ContentOS Auto) under a subscription plan.

2. Eligibility and Accounts

You must be at least 16 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your license key and account credentials, and for all activity that occurs under your account.

3. Plans, Licenses, and Billing

3.1 Plans

We offer free and paid plans with different limits on monthly productions, connected sites, and features. The free plan does not require a license key. Plan details and prices are shown at the time of purchase and may change with notice.

3.2 Subscriptions

Paid plans are billed on a recurring basis (monthly or annual) through our payment provider, Stripe. Your subscription renews automatically until cancelled.

3.3 Quotas and Extra Credits

Plans include a monthly quota of "Auto" productions. You may purchase additional credits where available. Quota usage is tracked per license. Monthly quotas reset on your billing cycle; purchased extra credits do not expire unless stated otherwise.

3.4 Cancellation and Refunds

You may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable. You may manage or cancel your subscription from your account.

3.5 License Activation

Each paid license permits activation on the number of sites allowed by your plan. You may deactivate a site to free an activation for another site.

4. Acceptable Use

You agree not to:

• Use the Service to generate content that is illegal, infringing, defamatory, deceptive, or that violates the rights of others;
• Generate spam, malware, or content intended to manipulate search engines in violation of applicable platform policies;
• Resell, sublicense, or redistribute the Service except as expressly permitted;
• Attempt to circumvent quotas, licensing, security, or rate limits;
• Reverse engineer the Service except to the extent permitted by law;
• Use the Service in a way that overloads or harms our infrastructure or third-party providers.

You are solely responsible for the content you generate and publish, and for ensuring it complies with applicable laws and the policies of any platform where you publish it.

5. AI-Generated Content

The Service produces content using third-party AI models. You understand and accept that:

• AI-generated content may contain inaccuracies, and you are responsible for reviewing and verifying it before publication;
• Output is not guaranteed to be unique, factually correct, or free of third-party rights issues;
• You are responsible for compliance with disclosure rules and platform guidelines applicable to AI-generated content in your jurisdiction and on your publishing platforms.

To the extent permitted by the AI providers' terms, content you generate is yours to use. Your use of generated content remains subject to the terms of the underlying AI providers (Google, OpenAI, Anthropic, as applicable).

6. Your API Keys (BYOK)

If you use your own API keys, you are responsible for all costs charged by the respective providers and for compliance with their terms. We are not responsible for charges incurred on your provider accounts.

7. Third-Party Services

The Service relies on third-party providers, including Google Gemini, OpenAI, Anthropic, and Stripe, and publishes to WordPress sites you connect. We are not responsible for the availability, performance, or policies of these third parties. Your use of them is subject to their respective terms.

8. Intellectual Property

The Service, including the plugin code, design, and documentation (excluding third-party and open-source components, and excluding your content), is owned by ContentOS and protected by applicable laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms and your plan. Open-source components are governed by their respective licenses.

9. Service Availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. We may suspend access for violations of these Terms or to protect the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT GENERATED CONTENT WILL ACHIEVE ANY PARTICULAR SEO, RANKING, OR BUSINESS RESULT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTENTOS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold ContentOS harmless from claims, damages, and expenses arising from your use of the Service, the content you generate or publish, or your violation of these Terms or applicable law.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance.

14. Governing Law

These Terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-law rules. Disputes will be subject to the competent courts of that jurisdiction, except where mandatory consumer law provides otherwise.